The tender process is an important part of the procurement process, and involves inviting suppliers to submit bids for a specific contract or project. While it's important to treat all suppliers fairly and transparently during the tender process, there are a number of ways that organisations can inadvertently damage their relationships with suppliers. Here are some examples of how not to deal with suppliers in a tender process.
1. Failing to communicate clearly.
One of the biggest mistakes that organizations make when dealing with suppliers in a tender process is failing to communicate clearly. This may involve providing incomplete or unclear information, not responding to questions or concerns in a timely manner, or providing contradictory or confusing instructions.
2. Treating all suppliers the same
Another common mistake is treating all suppliers the same, regardless of their size, experience, or capabilities. This can lead to unfair treatment of smaller or less experienced suppliers, who may not have the same resources or knowledge as larger or more established suppliers.
3. Not providing feedback.
Another mistake that organisations often make is failing to provide feedback to suppliers about their bids. This can be frustrating for suppliers, who may have invested a significant amount of time and effort into preparing their bids. By providing feedback, organizations can help suppliers understand why their bids were successful or unsuccessful, and can help them improve their chances of success in future tenders.
4. Not following the rules.
Procurement processes are subject to a variety of rules and regulations, such as competition laws and public procurement rules. Failing to follow these rules can lead to delays, fines, or even legal action. It's important to ensure that your procurement processes are compliant with all relevant rules and regulations.
5. Not managing relationships
Effective tender management doesn't end once the contract is awarded. It also involves maintaining good relationships with the selected suppliers, monitoring their performance.
Valcori is an online tender management platform designed to deal with suppliers in a transparant and easy way. Follow up on their status, communicate transparantly and build sustainable supplier relationships.